Monday, March 23, 2009

Lorcan Dempsey Chief Strategist OCLC Jisc09

We have built things on a large institutional scale. University Libraries meant building large local collections and to be good you had to have a large pile of good stuff. As transaction costs come down it becomes easier to find things and collaborate there is less need to pile things up locally.
It is also easier and cost effective to outsource things - we should all be asking what business are we in - as the cost of tranactions go down.

Amazon, E-Bay are all about managing large sets of users - mobilising them and connecting them
Customer Relationship Management, Infrastucture, Product Innovation can all be outsourced or changed.

Libraries - need to look at this - How we source manage new information services, online services, repositories , on-line access even physical space for collections and for study. We need to move to more customised and personal services.

Our users work on web scale not institutional scale - this is even beyond national scale that JISC has provided. What are the new information services - are they institutional , national or do we need global services. Do we manage research and learning materials at local level and source all other external materials. Most journals even backcopies beginning to go on line.
But a national scale repository would free up institutional time. Google Digitisation has revealed that Unversities may have a copy of the book but in many cases they don't own the book. Discovery and preservation at local level of special collections is variable.

What local value to we get from this at local level - podcasts, videos, business records , website

Institutional scale is no longer appropriate - we need national and collaborative solutions but we also need more supra-institutional services - global multiscaler - and we are still working through how we get there. Challenge to JISC how you add value by persuading institutions to stop doing so many things locally. 43 Institutions trying to get DSpace to work isn't best way forward.

1 comment:

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