On way into work the other morning a well known Glasgow businessman told me that he was having problems with his home Internet account following a phone call he had from Microsoft. He believed them as they knew he had a Microsoft operating system and knew he was an AOL Customer -so he even confirmed his password. By this point he noticed my jaw had dropped.
The Microsoft caller told him that they were experiencing some problems with AOL Accounts and that he should leave his computer on but not access his AOL account for the next three days.
All bits of his story alarmed me - I am guessing that his identity had been pinched , computer hijacked and a range of dreadful things were being perpetrated in his name.
I told him to go home and switch his computer and router off - and use his office computer to change passwords to banking or other sensitive accounts and then go to the authorities.
Highlights need for everyone to be aware of their on-line security.